To Our Valued Clients:

As the impact of COVID-19 spreads across the nation, we want to let you know that The Pet Wellness Center will

remain open for business and will continue to provide the utmost level of service and care.

To help you feel more comfortable we are willing to modify our Check-In and Appointment procedures to limit social


If you wish, we will take you and your pet directly into a clean exam room upon arrival. If you would like to avoid a

crowded lobby, please feel free to call us from your car, once you’ve arrived, and we will check you in for your

appointment. We will then call you when an exam room becomes available. If you are concerned, we are willing to

come out to your car and bring your pet into the clinic for it’s exam, while you wait in your car.

In addition, we ask if you or a family member is ill or not feeling well, that you have a well family member bring your

pet in for treatment. We also ask that children be left at home as much as possible. This is to protect them as well as


Handwashing and sanitizer is available for use, please feel free to use them. As always, be assured the staff of PWC

always wash their hands prior to and after handling an animal. We clean our exam rooms after every pet is seen;

sanitizing surfaces between patients. We clean our entire office and sanitize common surfaces such as doorknobs,

lavatories, sinks, etc… multiple times a day as a common rule.

We will be foregoing the customary handshakes or hugs so often given between clients and staff. We appreciate your


We will continue to monitor the advice of the public health authorities and will implement their recommendations

as appropriate to ensure the safety and well-being of our staff, clients, and patients.

Thank you,

The Devoted Doctors and Staff at The Pet Wellness Center